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Customer Feedback

We have asked our customers' permission to use their feedback regarding our product, its value, and our service.  The comments on this page are unedited  and taken directly from emails sent to us.  Names are initialized to protect the individuals' privacy.


 

Thank you so much for resending the patterns. I did receive them this time and am very pleased. I was so impressed with your company that I have passed your web site on to all my crafting friends. Thanks again for the patterns and the great patterns you offer. I will be doing more business with you in the future.

L.B.
4/15/08

 

 

Tamara,
 
Again thank you very much for your help I can't wait to buy from you again.  Your designs are some of the best I have found online.
 
Thank you,
Megan K  10/30/2007

 

Tamara,
 
Thank you for the wonderful Dragon Pattern.  My 13 year old son is a dragon collector and it's been very hard trying to find patterns to cross stitch (that weren't for toddlers).  Your web site is terrific and I know I'll be ordering many, many more patterns.  I've signed up for your newsletter and look forward to reading it each month.  Thank you again for your site and prompt delivery of the pattern.  What a great idea to be able to just download patterns like this.  Keep up the good work!!!!!!!
 
Many Thanks,
 
Hi Tamara.
 
Of course you can use my comments on your web page and no need to erase my name or town.  Let them know that Kelly from Manchester, CT loves ya :).
 
Have a great weekend.
 
Kelly 9/2/2007

 

I did sign up for the newsletter this morning and I look forward to the
first issue! I also took a moment and voted for your site!

Thanks for the fantastic service!

M.R. 7/30/2007

 

With all the patterns I have from you now it will definitely keep me busy for quite some time. Your patterns are great and I am looking forward to doing each and every one of them. I always look forward to seeing the new patterns you put up on the site. Thank you for such great patterns and a wonderful site to look through.

D.L. 2/12/07

 

Hi Tamara,
  Thanks again for the great patterns.  Looking at them, I have decided that I have projects to do from now until the day I die and probably will still have some left over.  I can't help it though.  Your patterns are awesome and I can't quit buying them!!  Thank you very much and I'll be seeing you soon for more patterns.

M.B. 2/10/07

 

Hi Tamara,
  I am very excited about the patterns I've received and I can't wait to start stitching them.  I love your store and I can't wait to order more patterns from you.  I found your web page purely by accident and I am very happy I did!  Also, I love the way you ship patterns!  I find it extremely hard to make it to the post office to pick packages up as I work during normal post office hours.  Thanks again.  I hope to do A LOT more business with you in the future.
 

M.B. (1/26/07)

 

Thank you so much!  The patterns look great! 

I love your website, I'm very happy I stumbled upon it.

L.C.


 

Dear Tamara-
 
Thank you.  I am printing the pattern off as we speak.  Could you please mail me the hard copy as well. Please send Santa 7, Christmas Surprise for the inconvenience.
 
"What you do speaks so loudly that I cannot hear what you are saying." - Ralph Waldo Emerson
 
Kudos to you Tamara.  I have the above quote as my screen saver on my computer.  It reminds me to be mindful of my actions in all aspects of my life.  I will recommend your site to all who ask. 
 
I could have only expected my pattern, however, you went above and beyond with the free one.
 
Regards,
J.H.

 

1st Email:

I placed and received an order on 05/12. I ordered 4 patterns and I also subscribed.  Although I was billed 22.00, that doesn't matter, your beautiful patterns are worth that and more. But I could use a cover picture for each pattern. The patterns I received are, Agamemnyss, Fairy Princess II, Dragon Queen, and La Sirene Mystique. I didn't receive cover pictures with the order. Otherwise I am very pleased and impressed.  You have a customer for life!!

2nd Email:

Thank you for your kind e-mail and your offer of a free pattern. I didn't get cover pictures for my 4 patterns. I have no idea why not. But mistakes do happen. I want to again tell you how marvelous your patterns are.


Thank You
Sincerely,
RKH

 
"Thanks.  Your site is one my favorites.  Just thought I would let you know.    Thanks again for your quick service.    This should keep me busy for a while."

~~R.C.~~